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1. What alternatives are there if online incident reporting is not right for me?

You should call 9-1-1 for an emergency or the Plano Police Department's non-emergency number at (972) 424-5678.

2. What if the incident happened outside the city limits of Plano? Can I file a report using this system?

The Plano Police Department will accept an Identity Theft report regardless of location. For any other type of incident, you will need to contact the police department where the incident occurred for assistance.

3. What is physical evidence?

Anything left behind by the suspect(s) who committed the crime. In addition, it would be a clean, dry, smooth surface the suspect(s) are believed to have touched.

4. How do I file a police report?

A non-emergency Police Report may be filed over the telephone by calling (972) 424-5678. You may also elect to visit either Police Department facility and speak with a Public Safety Officer in person to file a report. Plano Police Headquarters is located at 909 14th Street and the Plano Police Substation is located in the city's Joint Use Facility at 7501-A Independence Parkway. You may also file certain types of reports online if the incident is not in-progress and there is no evidence that needs to be collected.